Coordinator, Annual Giving

Coordinator, Annual Giving

Status: Full-Time

Location: Canada - Remote/Hybrid - Depending on location

Cystic Fibrosis Canada is looking for our next Coordinator, Annual Giving to help Canadians with cystic fibrosis (CF) live W/O Limits.

Imagine life, health and hope without limits. You can help us lengthen life-spans and improve lives. Ensure CF care and support is available. Increase access to critical medicines. Help everyone in Canada’s CF community live fully, beyond the limits of cystic fibrosis.

Are you ready to help Canadians live without limits? Apply today and change lives tomorrow.

WHO ARE WE?

Cystic Fibrosis Canada has dramatically changed the cystic fibrosis story, advancing research and care that has more than doubled life expectancy. Since being founded by parents in 1960, Cystic Fibrosis Canada has grown into a leading organization with a central role engaging people living with cystic fibrosis, parents and caregivers, volunteers, researchers and healthcare professionals, government and donors, all working together to change lives through treatments, research, information and support. Despite remarkable progress, the fight is not yet done; there are still Canadians left behind. The organization’s goal is to keep pushing until all people with cystic fibrosis can experience a full, healthy life, without limits.

THE ROLE AND IMPACT:
The Annual Giving Coordinator plays a critical role in providing administrative support and project coordination for the annual giving program. They are a key facilitator of direct response projects, managing timelines, compiling information, providing donor relations support for important fundraising initiatives, keeping accurate donor information accurate, and more.

They understand the central role annual giving plays in building the financial strength of Cystic Fibrosis Canada. The position reports to the Senior Manager of Annual Giving and works in partnership across teams.

RESPONSIBILITIES AND OPPORTUNITIES FOR GROWTH:

• Coordinate the annual giving program by supporting the development, execution, analysis, and evaluation of mail, digital, telemarketing campaigns.

• Manage the experience of internal and external stakeholders through detailed critical paths and ensure on-time execution of all Annual Giving campaigns.

• Be the main point of contact for monthly giving donors, as well as priority segments of one time and tribute donors, providing excellent donor relationship management including responding to donors in a timely and effective manner, Ensure donors are welcomed into the monthly giving program, contacting donors to recover payments, obtain new payment information, and sharing important updates to increase monthly donor retention.

• Support the Tribute Program through activities including keeping collateral up to date, fulfilling in lieu materials requests, supporting issues with setting up fundraising pages etc.

• Work with Leadership Giving and Marketing & Communications to create ongoing stewardship communications that communicate the impact of donations to all annual giving audiences.

• Ensure accurate and consistent information is entered in Raiser’s Edge and other systems.

• Ensure that donors receive accurate and appropriate acknowledgement of their support in a timely and effective manner.

• Organize, maintain, and update filing systems in line with data management protocols.

• Other duties and responsibilities as assigned.

WHAT YOU BRING:

• Diploma, Certificate in relevant discipline and/or equivalent experience.

• 1-3 years’ experience in fundraising and/or marketing environment (digital, mail, telemarketing etc.).

• Excellent computer skills in Microsoft Office and Excel.

• Prior experience with Raiser’s Edge NXT or other Customer Relationship Management software.

• The ability to work well independently on several projects concurrently and be able to switch priorities as directed.

• Excellent communication (written and oral).

• A team player with the ability to work with diverse stakeholders.

Preferred:

• French language skills are an asset.

• Understanding of the health non-profit sector.

• Knowledge of tribute and memorial programs.

• Prior experience with Content Management Systems (Engaging Networks, MailChimp, Constant Contact etc.).

WHAT WE OFFER:

• Collaborative, dynamic, and passionate work environment, with colleagues who are driven and motivated for this community.

• RRSP and Benefits programs

• A company culture rooted in empathy, accountability, collaboration, and innovation.

• Flexible working schedule

• Remote and hybrid work model offered; depends on location

Please submit your resume and cover letter directly through LinkedIn

Cystic Fibrosis Canada thanks all applicants in advance. Only those candidates selected for an interview will be contacted.

Cystic Fibrosis Canada is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to culture, ethnicity, race, color, religion, beliefs, gender, gender identify or expression, sexual orientation, nation of origin, genetics, disability, age, or veteran status.

We will be happy to work with applicants requesting accommodation at all stages of the hiring process.

For additional information on our values (Connected, Inclusive, Impactful and Bold), Cystic Fibrosis Canada and the courageous fight being waged against this disease, please visit www.cysticfibrosis.ca

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