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Peer Connect: Code of Conduct

The purpose of the Code of Conduct is to provide guidelines for the behaviour of participants in small virtual groups that are hosted by Cystic Fibrosis Canada volunteers.   

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Your group co-facilitators will review the Code of Conduct with you before the session begins. When registering for a group, we will ask you to consent to following the Code of Conduct.  

Cystic Fibrosis Canada is committed to providing a workplace free of discrimination for staff and volunteers. We value diversity and treat all individuals without discrimination on any ground that is protected by human rights legislation.    

Group Code of Conduct  

  • Treat others in the group with respect, dignity, fairness and courtesy and never act or be perceived as acting in a harassing, threatening or violent way towards others.  
  • Respect everyone’s personal preferences as some group participants may need space.  
  • Promote a supportive atmosphere of trust in the group.  
  • Maintain group members’ confidentiality and privacy. Please do not share anything that is discussed in the group outside of the session.  
  • Share responsibility for making the group work and supporting one another.  
  • Participate in the group discussion to the best of your ability and comfort level.  
  • Talk about yourself and your own experience in the group, not other people’s.  
  • Listen to others without interrupting them.   
  • Be mindful of leaving time for everyone to participate in the group and do not dominate the conversation.  
  • Do not have side conversations while others are speaking or contributing.   
  • Arrive on time. If you arrive late, please do not disrupt the group.   
  • Be mindful of the peer audience the group is intended for and do not attend those you are not the target audience of (e.g. don't attend a group for people with CF if you don't have CF). 

If a participant does not follow the Code of Conduct, the Group Facilitator may ask them to leave the group session.   

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Based on https://www.biav.net/wp-content/uploads/2019/07/2019.0530-Support-Group-Leader-Training-Manual-Final.pdf   

Created by Cystic Fibrosis Canada Engagement Team with input from volunteer Group Facilitators   

24 April 2025